About LJ Ross
At L J Ross Associates, we focus on customer satisfaction and payer resolution. Our highly skilled collection specialists are cross-trained in all areas of our business, allowing us to provide professional debt collection services for educational institutions, government entities, health systems, and utility companies.
Since 1992, L J Ross Associates has specialized in accounts receivable management, continuously improving the methods for collecting clients' past due accounts. We hold membership in the Michigan Association of Collection Agencies and the Assocation of Credit and Collection Professionals. We are proudly certified by the National Minority Supplier Development Council as minority owned and operated.
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Clients & testimonials
Experience has shown that cross trained employees provide flexibility, increased knowledge, and more efficient collections with higher recovery results for all clients. At L J Ross Associates our collection specialists are trained to be well versed in each of the industries we service. L J Ross Associates requires all collection specialists to complete extensive training and ACA Professional Collection Specialist Certification.
We guarantee that each call is handled with the utmost professionalism and is in compliance with the Fair Debt Collection Practices Act. Each collection specialist is also trained to be in compliance with the Fair Credit Reporting Act, Health Insurance Portability and Accountability Act and all individual local, state, and federal regulatory statutes.
Client Since 2010
We love LJ Ross, they consistently give us the highest ROI every month.
Ohio utility company
LJRA’s on-boarding, client software and customer service is second to none.
One of the top universities in Michigan
Client Since 1992
We have been extremely satisfied with LJ Ross’ communication, growth and professionalism for over 20 years.
One of the largest utility companies in Michigan
Client Since 2003
LJ Ross has proven that their experience in the medical and healthcare industry for collections does pay off.
Midwest Healthcare System
Client Since 2008
We love working with LJ Ross, whether uploading new placements, running reports or checking balances, they are there 24/7.
Major financial and banking institution in several states