L J Ross Associates provides full-service bill pay, inbound and outbound call center services customized to client specific needs. We offer a consumer friendly solution to excess calls within the call center. Outsourcing calls to our well trained agents allows clients to focus on their core competencies without sacrificing brand integrity. Our services have proven to be effective in easing communication, increasing revenue, reducing operational costs, and ensuring better customer relationships.
- Revenue growth
- Extended business office without added training
- Quality customer service
- Drives cost out of customer care, while enhancing customer experience
- Extensive experience in a multitude of client services
We are capable and eager to perform these services upon request.