L J Ross Associates accepts online payments through our secure online server. Payments can be posted within minutes, at any time of the day, using either a check or credit card.

Now you can submit a delinquent account within minutes using our online account placement. This means that we can begin to collect your debts right away, and we won't stop or charge you until we have successfully collected.

>> submit an online account

We are the authority in several different areas of debt collection. Learn more about how we can help you improve your cash flow and minimize your accounts receivable on both primary and secondary accounts.

>> learn about our services

Privacy and Security Notice

At L J Ross Associates, we are committed to maintaining your confidence and protecting you as our client. Your privacy is crucial to us, and we want to ensure that you thoroughly understand how we will use the online information you provide, and to inform you about the choices you can make about the way your information is collected and used.

Collected Information

This notice applies to all information collected or submitted on ljross.com.

While you use our website, we may collect information in two different forms:

Personally Identifiable Information. This refers to any information that can be used to identify or contact the person to whom such information pertains, such as name, address, email address and telephone number. We will collect personally identifiable information from you only if you voluntarily submit the information to us.
Non-Personally Identifiable Information. This is information that, by itself, cannot be used to identify or contact you. Examples of non-personally identifiable information include demographics, user IP addresses, browser types and other statistical information.

How L J Ross Associates Uses the Information

We do not share any of your information, personally identifiable or non-personally identifiable, with any outside parties.

We use return email addresses, considered personally identifiable information, to answer the email we receive. The addresses are not used for any other purpose and are not shared with outside parties.

We use non-personally identifiable information and aggregate information by compiling and analyzing it to better serve our client's needs, applications and dissemination of information. This means we use it to better design our Website and enhance display features. We do not disclose anything that can be used to identify any individuals.

We use encrypted information stored in cookies. Cookies are small text files that are placed on your computer in order to identify your Web browser and the activities of your computer on our Website. It is important to note that you do not have to accept cookies. (If you wish to not accept cookies, you have to manually turn them off in your browser.) If you do accept cookies, there is no personally identifiable information stored nor able to be accessed or understood outside of this website and its systems. All cookies will be destroyed at the end of your time at the website.

We do not use personally identifiable information provided to us online in any ways other than those described above without also providing you with an opportunity to prohibit these unrelated uses.

Data — Safe and Secure

We use physical, electronic and managerial procedures to safeguard and secure all of the information we collect online. This is done to protect unauthorized access, ensure the correct use of information and to maintain data accuracy.

Secure Sockets Layer (SSL). This protects the security of your information during transmission by encrypting information you input. It provides a reliable, end—to—end secure and authenticated connection between two points over a network.
Sign Off. This is something you should do when you are finished using a shared or public computer. It will protect against unauthorized access of your password and to your computer.

Children's Online Privacy

No part of our website is structured to attract anyone under 13, and we do not collect or maintain any information at our website from visitors that we actually know are under 13. Children under the age of 13 are NOT to use our website, and therefore are not to make purchases on our website.

Contact Us

If you have any questions, concerns or comments about the L J Ross privacy and security policy, call us at 1-800-446-9206 or send us an email using our online contact form.