Experience has shown that cross trained employees provide flexibility, increased knowledge and more efficient collections with higher recovery results for all clients. At L J Ross Associates our collection specialists are trained to be well versed in each of our industries. L J Ross Associates requires all collection specialists to complete extensive training and ACA Professional Collection Specialist Certification.

 

 

 

 

 

 

 

 

 

 

  • We guarantee that each call is handled with the utmost professionalism and is in compliance with the Fair Debt Collection Practices Act. Each collection specialists is also trained to be in compliance with the Fair Credit Reporting Act, Health Insurance Portability and Accountability Act and individual State Statutes.

  • L J Ross Associates is licensed to perform collections in all 50 States.