EXPERIENCE YOU CAN COUNT ON
WE MAKE THE DIFFERENCE
Continuous training and monitoring of successful healthcare collection procedures has enabled us to increase client recovery rates within their revenue recovery programs. From physician practice groups to large hospital systems, we are experts in designing customized solutions that improve cash flow.
EXTENSION OF YOUR OFFICE
Your reputation matters to us. Our recovery experts are trained to perform as an extension of your business office and treat every patient with the compassion, dignity and professionalism they deserve. We will work with your patients to solve every day account problems such as; identifying simple claim filing errors, how to successfully correct insurance disputes, forwarding newly gathered insurance information, and coordination of benefit appeals.
To ensure ongoing compliance with the healthcare industry regulations, our recovery experts participate in continuous training.
We hold ourselves to the highest ethical standards and our operations are fully compliant with all local, state, and federal laws governing the debt collection industry. As an added measure of our commitment, we have invested in a dedicated internal compliance department responsible for managing regulatory compliance at every level of our operation. From internal controls to training, we have you covered.
We are compliant with all applicable federal and state regulations, including but not limited to:
- Fair Credit Reporting Act (FCRA)
- Fair Debt Collection Practices Act (FDCPA)
- Federal Trade Commission’s Red Flags Rule
- Gramm-Leach-Bliley Act
- Health Insurance Portability and Accountability Act (HIPAA)
- Telephone Consumer Protection Act (TCPA)