L J Ross Associates accepts online payments through our secure online server. Payments can be posted within minutes, at any time of the day, using either a check or credit card.
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Now you can submit a delinquent account within minutes using our online account placement. This means that we can begin to collect your debts right away, and we won't stop or charge you until we have successfully collected.
>> submit an online account
Our forms are now available online. You can download them and fill out the required information when it is most convenient to you, helping you to save time by making this process convenient to you.
>> download forms
Utility Accounts Collection
L J Ross Associates is extremely accomplished in utility accounts collection. We have an entire department that is focused solely on collecting these types of debts, and we are the experts in conducting and collecting with transfers.
The Transfer Experts
At L J Ross Associates, our debt collection specialists are trained to think logically, adapt to different situations and to seek out different options to obtain a payment. We search for any and all roomates or spouses that the person was living with. Many times a person with a debt will cancel their account, and their roommate or spouse will open a new account under a different name. Our skilled debt collectors know how to find these types of connections quickly, and we have the ability to then transfer the old debt to the new account. One-third of our monthly collections are from transfers.
Skip Tracing
Finding that a debtor has moved, changed phone numbers or goes by a different name is not an excuse to give up pursuing your money. We employ several in-house professional skip tracers who work to track down debtors. They search and obtain new addresses, phone numbers and primary contacts. Our skip tracers search for name variations and, in the case of utilities, roommate and spouse information. We also employ the use of commercial database BATCH tracing services, which means it is processed electronically every 60 days.
From Your System to Ours
We have the ability to utilize your computer systems to obtain debt information, search for debtors and post payments. We can manage your system for you, helping you save on labor costs.