Welcome to The Rook, a debt collection podcast from our team industry experts at L J Ross Associates! Join us as we discuss and cover debt collection industry trends, industry challenges and other revenue recovery topics!
Creating A Best In Class Workplace Culture
Join us in this episode as Harry Howard, Relationship Manager at L J Ross Associates, delves into the significance of employee engagement and the creation of a positive company culture. Discover how L J Ross... Read more »
Unveiling the Impact of the Jackson Chamber of Commerce
In this months podcast, we connect with Ryan Tarrant, CEO, and Amanda Loveland, Marketing & Development Director, of the Jackson Chamber of Commerce. Tune in as we delve into the Chamber's impactful role in... Read more »
The Positive Effect of Empathy in Collections
Welcome to this month's Collector Spotlight episode, featuring Kim Perrine, a seasoned 16-year veteran of L J Ross. In this engaging conversation, Kim shares her invaluable experiences in the account recovery... Read more »
Building the Financial Literacy Foundation with Junior Achievement
In this month's episode, join us for an engaging conversation with Connie Poisson, President, and Dan Draper, Board Chair of Junior Achievement Michigan Edge, along with Rebecca Roberts-Stewart, COO of L J Ross... Read more »