Compliance Trends: Where have we been and where are we going?
This month's podcast episode features Nikki Clemons, Compliance Specialist/ISMS Manager. We talk about the trending and ongoing regulations in the ARM industry and provide a sneak peek of what is to come in... Read more »
Forging a Positive Workplace Culture
Today’s podcast episode features Harry Howard, Relationship Manager of L J Ross Associates. We discuss the importance of employee engagement, forging a positive company culture, and how L J Ross Associates was... Read more »
Driving the future of debt collection with automation
Today’s podcast episode features Nick Greiner, IT Manager of L J Ross Associates. We discuss how leveraging automation is allowing us to increase efficiencies, proactively meet market conditions, and achieve a... Read more »
Creating an empathetic collection approach at the core of your strategy
Today’s podcast episode features Melissa Plunkey, President & CEO of L J Ross Associates. We discuss how Melissa brings her extensive experience and background as a Registered Nurse to mirror... Read more »