The Positive Effect of Empathy in Collections

Welcome to this month's Collector Spotlight episode, featuring Kim Perrine, a seasoned 16-year veteran of L J Ross. In this engaging conversation, Kim shares her invaluable experiences in the account recovery industry, wearing both the collector and mentor hats.

Discover the profound impact of collecting with empathy as Kim recounts stories of helping consumers resolve past-due balances. Learn how compassion and debt recovery go hand in hand.

We also highlight the importance of a strong company culture, including community outreach and employee engagement. A cohesive team and a caring approach make all the difference.

To explore more about our consumer-friendly solutions and the positive impact we bring to the industry, reach out to L J Ross today!